On Going Customer Care - Great Millennium Homes

Ongoing Customer Care

15 Years of Building Excellence in the GTA.

At Great Millennium Homes, our commitment to your satisfaction extends far beyond the completion of your dream home. We understand that a house is more than just walls; it’s a haven for you and your family. With our ongoing customer care, we aim to make sure your home remains a source of joy and comfort for years to come.

Your Warranty

Rest easy knowing that your new home is protected and backed by Tarion, a mark of quality and assurance. Refer to the Tarion Homeowner’s Learning Hub and your Homeowner Manual to familiarize yourself with the details of your New Home Warranty. This comprehensive resource will guide you through the coverage and benefits you can expect.

Keep in Touch!

Our relationship with you doesn’t end once you’ve moved in. We still want to hear from you and ensure everything is going smoothly. That’s why we encourage you to stay connected through our Homeowner Portal. This online hub is designed to facilitate communication, making it easy for you to share feedback, and concerns, or simply stay in touch. Your experience matters to us, and we’re here to help.

We Care About Your Home
as Much as You Do.

As your builder, it’s our responsibility to ensure that your home is built in accordance with Ontario’s Building Code and to provide you with all the necessary information regarding your warranty coverage. From the pre-delivery inspection to the completion of your home, we are committed to addressing any concerns covered by the warranty in a timely and efficient manner.

Help Us, Help You.

Your proactive involvement is key to maintaining the integrity of your home and preserving warranty coverage. During the pre-delivery inspection, make note of any incomplete, damaged, or missing items. Properly maintaining your home is crucial, and we encourage you to promptly report any concerns. Utilize Tarion’s MyHome online portal to submit the appropriate forms and grant us reasonable access to your home for thorough investigations and timely resolutions.